Be our guest

Service

When you are our guest at 3,100 metres above sea level, we take personal care of you. But we also want to provide you with the best possible service here on our website, whether it is about how to reach us, giving someone the gift of a stay at our hotel, or making a recommendation.


Gift certificates – a fast way to make someone happy

Give the gift of nature, experienced in comfort. The 3100 Kulmhotel Gornergrat is the best possible place to enjoy an invigorating fresh-air experience and has something for everyone. You can also purchase our gift certificates at the last minute and print them out yourself.

> Create gift certificate

Reception

Naturally, we would be very happy to provide you with any assistance you need, even prior to your arrival. It would be best to give us a ring if you require any special reservations, have any questions or need help to organise your travel. We will do all we can to make sure that the thrill of anticipation is just as great as your enthusiasm once your stay with us is over.
We have put together an overview of the answers to the most frequently asked questions for you. > A–Z of the most FAQ

Media, photos and contacts

We would be happy if you would like to write a report on our hotel, and would be pleased to provide you with suitable photos and information.

> Latest press releases and photos

This also applies to bloggers and all other sorts of online journalists. We will respond quickly if you are in a hurry. Please communicate your wishes directly to the following address:

gornergrat.kulm@zermatt.ch

The Gornergrat planetarium

Seen from the Gornergrat, the night sky is studded with stars, sparkling like diamonds. For the guests at the 3100 Kulmhotel Gornergrat, it is an intoxicating experience, and a place with a magical attraction for astronomers. The Gornergrat planetarium is now uniting knowledge-thirsty experts with interested members of the public in their passion for stargazing.

> The Gornergrat planetarium

Promotions & special offers

Whether it is a two-day pit stop to recharge your batteries, a week of hearty outdoor pursuits in the mountain air or a short trip away from the everyday, a break in the mountains will always leave you feeling refreshed. Take a look at our packages and offers – and savour the anticipation of what awaits you.

> Let us inspire you!

Take a break from the slopes

You can go skiing in Zermatt any time of year. But there is so much more to discover. Here are a few insider tips. Some traditional, some unconventional, but always with the aim of providing a unique experience. And a few old familiar favourites, too, because those things can also make us happy.

> Recommendations from our concierge